Amazon Music FanCut

Empowering Fan Creation to Drive Amazon Music Engagement

Overview

Designed FanCut, an AI-powered remixing tool to boost fan creation, engagement, and retention, allowing users to turn licensed tracks into personalized, shareable videos and express their fandom through creative creation directly on Amazon Music.

My role
  • Prototyping Motion & Interaction

  • Ideating AI-assisted editing workflows

  • Leading weekly sync with mentors

Team

Gloria Yang (Me)
Youyuan Wang

Timeline

4 weeks
Feb – Mar 2026

Context

Access to Music Isn’t Enough to Drive Engagement on Amazon Music

Amazon Music offers seamless access to a vast music library, but so do most streaming platforms. Listening has become a baseline expectation, not a differentiator.

For users already engaged with other platforms, there is little incentive to switch or stay. Without a compelling experience beyond playback, Amazon Music struggles to stand out or give users a reason to actively engage.

Problem

Users Can Listen to Music, But Can’t Meaningfully Engage With It

While Amazon Music enables seamless music playback, the experience is largely one-directional. Users can listen to songs, but have limited ways to interact with artists or express their connection to the music.

There are few opportunities to create, share, or participate in fandom within the platform. As a result, listening becomes a passive activity, making it difficult for users to stay engaged or build a deeper relationship with the content.

18%

Cancellation rate after the free trial period

60% +

of users turn off auto-renewal on day one

92%

of platform choice is driven by artist catalog availability

Target User

Designing for Fans with Creative Intent

We focused on emotionally engaged fans who actively follow artists and want to participate in fandom culture. While their motivation to create is strong, they are often blocked by editing complexity, copyright concerns, and lack of accessible tools.

Research Key Insights

Fans Want to Create With Music, But Lack Accessible Tools

We focused on emotionally engaged fans who actively follow artists and want to participate in fandom culture. While their motivation to create is strong, they are often blocked by editing complexity, copyright concerns, and lack of accessible tools.

Fans engage through creation, not just consumption

Fans express identity through remixing, edits, and sharing content, especially on social platforms.

Creation is blocked by complexity and uncertainty

Most users lack editing skills and are unsure about copyright, making remixing feel inaccessible.

Sharing drives engagement loops

Music-related content spreads through social sharing, but current streaming platforms don’t support this behavior natively.

Solution

Turning Music Listening into a Creative and Shareable Experience

We designed FanCut, an AI-powered remixing tool integrated into Amazon Music, that transforms music into shareable content. FanCut enables users to create personalized videos directly within the platform.

FanCut allows users to remix licensed tracks, generate videos with AI assistance, and create personalized fan content directly within the platform, without requiring advanced editing skills.

How it Works

A Continuous Loop
Discover → Create → Share → Re-engage

FanCut is designed as a closed-loop experience where creation drives discovery, and discovery drives more creation.

Fans first encounter remix content through social media, paid campaigns, or contextual entry points within Amazon Music. These moments naturally lead them into FanCut, where they can create their own remix using licensed music and AI-assisted tools. Once shared, these creations circulate across platforms and within the Amazon Music ecosystem, becoming new entry points for other users. As fans return to see how others engage with their content, they are encouraged to create again, reinforcing an ongoing cycle of participation.

Discovery

Fans first encounter FanCut through social platforms, in-app surfaces, or Amazon’s broader ecosystem. Short-form videos, paid campaigns, and contextual prompts introduce remix culture and invite users to participate.

These entry points are designed to meet users where they already engage with music, making discovery feel organic rather than forced.

Choose Media

To begin creating, fans select a song, which unlocks access to both official artist media and their own personal content.

This step bridges artist content with user expression. By default, fans grant permission for artists to use fan-generated content, supporting a shared creative ecosystem, while still allowing users to opt out for control and privacy.

Creation

Once media is selected, FanCut generates remix options through curated templates or AI-assisted editing.

The AI analyzes rhythm, lyrics, and visual content to produce a structured video, giving users an instant starting point. For those who want more control, the experience supports deeper editing, allowing users to refine or fully customize their remix.

This balance ensures that both casual users and more expressive creators can participate.

Share & Re-engage

After finalizing their remix, users are guided to a ready-to-share screen with a preview of the video, along with AI-generated captions and hashtags to simplify sharing.

From here, fans can publish their content across social platforms or within Amazon Music. By default, creations are also shared to the Amazon Music community, increasing visibility and reach.

As users return to see how others interact with their content through likes, comments, and saves, their remix is also surfaced within the listening experience. This reinforces their connection to the music and encourages continued creation, completing the engagement loop.

Impact Overview
Increased Engagement

By enabling remixing, users actively interact with music rather than passively consuming it. This increases time spent in the app and the number of meaningful interactions per session.

Reduced Early Churn

The loop of creating, sharing, and receiving feedback (likes, comments, saves) encourages repeat usage, helping address early drop-off behaviors such as users turning off auto-renewal after onboarding.

Organic User Growth

Remix videos shared across social platforms act as organic marketing channels, bringing new users into the platform through fan-driven content.

Stronger Differentiation

While most platforms compete on content access, FanCut introduces a unique participatory experience, giving users a reason to choose and stay with Amazon Music beyond its music library.

Design Approach

Validating the AI Remix Approach with Users

FanCut introduces a new type of interaction within a music streaming platform, combining AI-assisted creation with a multi-step workflow. To explore this space efficiently, I focused on rapidly testing different interaction patterns and levels of AI involvement before committing to a single direction.

This led to a prototyping approach centered on quickly translating ideas into interactive experiences, allowing me to evaluate how users understand remixing, where they encounter friction, and how much control they expect in the process.

Option 1

Media-First Creation

Option 2

Template-Driven Creation

Option 3

Music-First AI Remix

After exploring multiple creation workflows, we tested these directions with fans to understand which approach best supports ease of creation, clarity, and overall engagement.

User feedback showed strong interest in the concept and validated the potential of AI-assisted remixing as a new way to interact with music.

Results

68.3%

said FanCut would make the platform more engaging

63.3%

expressed willingness to try the feature

45%

reported strong intent to use Amazon Music because of it

Based on these insights, we refined the selected direction and developed a high-fidelity prototype in Figma to further evaluate usability and interaction details.
Testing & Iteration

Refining the Experience Through User Feedback

Testing the high-fidelity prototype revealed key friction points in the remixing experience. These insights guided a series of improvements to make the workflow clearer, more flexible, and easier to use.

Improvement 1
Made Entry Point More Discoverable
BeforeAfter
4 of 5 users did not notice the flipped-card motion cue.
FanCut relied on a subtle motion-based card to signal its presence, which users consistently overlooked. The entry point lacked visual weight and persistence, making the feature feel hidden rather than integral to the platform. If users don’t notice the feature, they never enter the creation flow. This breaks the engagement loop at the very first step.
"Wait... there is a cue for this feature? I didn't notice anything special here."
Improvement 2
Enabled Flexible Media Selection with Smoother Workflow
BeforeAfter
3 of 5 users wanted to skip steps in a forced linear flow
The step-by-step creation flow constrained users into a rigid sequence, even when they already knew what they wanted to do. This created unnecessary friction and slowed down creative momentum. Creative tools should feel exploratory and flexible, not procedural. Forcing structure too early discourages engagement and increases drop-off.
"Are these previews of what I selected? Do I have to go through all these steps?"
Improvement 3
Clarified Video Generation Methods between AI and Templates
BeforeAfter
3 of 5 users were confused about Template vs AI generation
Users struggled to understand the difference between Templates and AI generation. The system presented multiple creation methods without clearly explaining how they relate or when to use each. Ambiguity at decision points increases hesitation and reduces confidence, especially in AI-driven features where users already lack clear mental models.
"If there's an AI editor, why do I still need templates? How do they work together?"
Improvement 4
Unified Editing into a Single Flexible Editor
BeforeAfter
3 of 5 users didn’t understand the difference between Easy and Advanced editors
The separation between “Easy” and “Advanced” editors created confusion and forced users to choose between modes without understanding their differences. Switching between editors disrupted workflow and added friction. Editing is the core of the creation experience. Fragmentation here directly impacts usability, efficiency, and user confidence.
"These share the same functions. Why are there two editors?"
Reflection

Designing Faster, Thinking Broader, and Iterating Deeper

This project reinforced the value of rapid prototyping as a way to explore ideas quickly and test them early. Working through multiple concepts in parallel allowed me to iterate faster, validate assumptions sooner, and avoid over-investing in a single direction too early.

It also pushed me to think beyond design execution and consider product decisions from a broader perspective. With guidance from a PM mentor, I began evaluating how a feature like FanCut contributes to business growth, the cost of building such feature, the level of engineering effort required, and how it strengthens the product’s position in the market.

Given more time, I would further test the experience with a wider range of users and refine the workflow to better handle edge cases. This would help ensure the system remains intuitive and scalable as the feature evolves.

Let's make something good together

© 2026 Gloria. Made with ☕ and 🍮

Let's make something good together

© 2026 Gloria. Made with ☕ and 🍮

Let's make something good together

© 2026 Gloria. Made with ☕ and 🍮

Let's make something good together

© 2026 Gloria. Made with ☕ and 🍮